SHIPPING
Do you ship worldwide?
Yeah, we ship to woldwide where BYD sale marketing, including the remote island area.
When the order shipping after oder received being processing?
The orders need 2-3 days to be prepared over 90%, need 3-5 days to be prepared nearly 10%.
Why the order status being processed not updated?
Our shop has two main order statuses: “being processed” and “delivered.” If your order is marked as “being processed,” there is no need to worry. This status means your order is not finished yet. It could be preparing your order or it could be on the way.
When your oder needs to be charged extra shipping fees?
When the products is oversized, your address is remote have no cheap express.
How we charge your extra shipping fees?
You can use the paypal send to our paypal account, or we send store created order pending payout link to you.
Product Consult
How to get the car VIN?
You can reference https://www.vindecoderz.com/EN/BYD
Which question you can contact us?
If you have any pre-seale and after sale about product you can contact us.
When you ask question you need provide which info?
You provide the more specific about the product including the image or video, we can get the more knowleage about your question and more friendly reply your question.